FREQUENTLY ASKED QUESTIONS (FAQ)

What payment methods do you accept?

We offer secured payment methods via SSL and HTTPS. Check our Payment Options here.

Do you offer free shipping?

Yes, we offer free shipping within the contiguous United States! Check our Shipping Policy for more information.

What is your return policy?

You can find our Return & Refund policy here.

When will I get paid after returning my product?

Once we have approved the return, you will get refunded within 10 business days. Check our Return Policy for more information.

How can I track my order?

You can track your order using our Track Order page.

Do you ship internationally?

Yes, we ship internationally! Check our Shipping Policy for more details on international shipping options and costs.

What if I receive a defective product?

Rest assured, if you receive a defective product, we’ll replace it free of charge, but you need to inform us and return your product within 30 days. Check our Return and Refund Policy for more information.

Can I cancel my order after I’ve placed it?

We offer a 24-hour cancellation window after placing your order. If you change your mind within this time, please let us know by contacting support@wildauraapparel.com or calling +18454569604, and we’ll cancel your order for you.

How can I contact customer support?

You can contact our customer support team by visiting our Contact page, where you can find a contact form to fill and submit, or you can send us an email at support@wildauraapparel.com. You can also call us at +18454569604 during our customer service hours: Monday to Friday: 09:00 AM to 5:00 PM (EST) Eastern Standard Time.

How do I know if an item is in stock?

If you can add an item to your cart, it’s in stock and ready to be shipped to you.

Do you have a physical store location that I can visit?

We’re an online-only store, which allows us to offer the best prices and selection to our customers.

Can I bulk order for my business or organization?

Yes, you can! Please contact our customer support team at support@wildauraapparel.com or +18454569604 for more information on bulk ordering.

How long will it take to receive my order?

You can check our Shipping and Policy for more information.

What is the process for exchanging a product?

You can check our Return and Refund Policy for more information.

Can I use a promo code and a gift card at the same time?

Yes, you can use a promo code and a gift card at the same time.